Sunday, October 18, 2009

An Uncommon Commitment -- to You

These days, it seems as if brands spend more time marketing to you than delivering for you. They extol their virtues and tell you how special their product is without putting the necessary action behind those words.

For eight years, Organic Food Bar has maintained an uncommon commitment to the finest ingredients, the finest production -- and the finest customer service.

We recently received a heartfelt note from a solider who relies on Organic Food Bar for on-the-go nutrition. He deeply appreciates our making sure he has what he needs -- wherever he is in the world! Here is the actual email string below. We believe it is a testament to the fact that Organic Food Bar doesn't just talk about how committed we are to your health. We back it up, with action, each and every day, because you and your health are what matter most to us. That is the Organic Food Bar way.



I wanted to write to let you know that I did receive my order in the mail at my deployed location (just in time before I moved on!). I did want to say thank you again for the extra effort in getting my order mailed out to me. It does mean a lot for those of us deployed to have companies such as Organic Food Bar not only give us incredible discounts, but also go to great lengths to get the products out to our otherwise "weird" locations. I look forward to doing business with you and your company again.

Very Respectfully,


Date: Thu, 17 Sep 2009 11:28:57 -0700
Subject: Organic Food Bar Order

Hello Richard,

Your order will be shipping out today Via US Mail. Each and every customer is extremely important to us. We work tirelessly to honor the trust you have placed in us. If you have any questions feel free to contact us at 800-246-4685, 24 hours a day. I will be sure to send you the tracking number as soon as that becomes available.

Thank you for your business!

And, from all of us here: thank you for your heroic service on behalf of our country.

Melissa Munn
Customer Service
Organic Food Bar, Inc.


My Organic Acres said...

Excellent. It feels good to have authentic relationships like this. rock on..

Mike's Vent Cleaning said...

That is lovely to get discounts from such a good chain or organic foods.Good to see your relationship growing.

juneyb said...

such a good chain, glad to see you growing..

Anonymous said...

I am really into organic stuff. Right now I only use Healthy coconut oil with every cooking i do. Sometimes I use organically grown cacao. as long as it is organic.

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